We highly suggest you apply the fix anyway after you install the
software.
The fix will take less than 3
minutes:
Download the batch file fix from the following link (available for OBD HAWK customers only and applies to our specific software release only) :
https://drive.google.com/file/d/1li41kj5R7VNGWB9Nu2JcQaKDjM21Udik/view?usp=sharing
After download complete, unzip
(extract all) , see below:
ü Right
click and ‘Run as administrator’:
ü You
will see the following message, press any key to continue:
That’s all, you should be able
to connect to any BMW car or bike with KDCAN, ENET or ICOM A cable.
If the above fix didn't help, then your machine's local user may not have enough access permissions to use the program, change the access privileges and it should work, windows may allow you to install an application but with limited access, always unblock the app from under the properties tab, then run as administrator.