Question: Do third party ICOMs work
with OBD HAWK Software?
Answer: We received many positive feedback from customers who use their
own third party ICOMs and it worked for them, but we still cannot guarantee it
to work with our certified software.
Our software
set (or Tablet system) is not guaranteed to work with any third party ICOM like
A2/ A3 or NEXT, it’s only certified to work with our certified ICOM A. BMW
Group doesn't sell or build any ICOM(s), all other ICOMs like the A2 version
are third party build, you can check by yourself by searching for the part
number they advertise #81312360883 on the official BMW Group parts.
Our certified ICOM A is
custom build hardware with custom firmware, optimized and build best to work
perfectly with our certified Rheingold software, BMW Group doesn’t build ICOMs,
they require specifics details and third party companies build it for them.
Meaning, when you read
ICOM A2,A3, that’s all internet marketing terminology, unfortunately,
most of them won’t work or stop working after few weeks.
Our software
set is not guaranteed to work with any third party ICOM like A2/ A3,
it’s only certified to work with our certified ICOM A, here is why:
The major differences are
the cooling technique and firmware stability.
Our certified ICOM A uses
heat sink + cooling FAN. The ICOM A2 and others uses heatsink only.
The idea behind the ICM
A2 and later versions is to minimize the cooling FAN fail possibilities, so
they made the heat sink bigger and Fan was removed , well guess what? the
excessive heat from the larger heatsink in some versions caused the chip to
fail, so it end up as a design error beside chip component quality and higher
price.
So, they added a cooling
‘gel’ underneath the chip (believe it or not) and that cause the LAN component
to fail after a while.
The firmware for the ICOM
A2 and other non-certified versions is hit and miss, customers faced hard times
to match it to the required Rheingold firmware and upgrading the ICOM firmware
bricked a lot of them which is a loss of time and money.